***********, unprofessional, disorganized VODACOM

Vodacom phoned me last week to say that it is a must that I must change my package with them. they have updated their terms. I asked are you going to upgrade met, they said no. Sunday I went into a Vodacom store in order to upgrade my contract, they said they can't it has been upgraded when I never gave permission in writing or via a document to upgrade it. I then asked to upgrade my contract to an iPhone 13 and add a package of a PlayStation 4. They said they do not have the PlayStation 4 and wrote in the order book to order one for me which will be there by Tuesday, today. When I phoned them today to make sure the PlayStation has arrived, they never placed an order nor do they have the iPhone 13 in stock. ***********. UNPROFFESIONAL!!!!