Unprofessional, dishonest, appalling

I've had the worst experience with vodacom. Ive been calling since may to have my account sorted out but nothing has been done. I called again yesterday 3 times after being told I would be called back and no one did. Third time I was told a supervisor would call me but no one called. I called again this morning and was told I'd be called back at 8am ..Surprise surprise no one has called me back.

My account should have been on debit order from day one but you have not collected the funds now my services have been suspended. I've been calling to make a payment arrangement to fix your fault but still not getting assistance. I've asked for emails confirming that I called since I'm told that there's no record of me ever calling, this was not honored.

The service I've received is absolutely appalling If I could give no stars in the rating I would. I'm never using vodacom again after this, my family will also be canceling their contracts when they expire.