TM
Thendo M

1 reviews | Active since Jun 2017

02 Mar 2019, 08:19

Unprofessional consultant

Vodacom you need to tell us where to report our problems because your consultant are not helping at they are just unprofessional they don't know how to speak with customers I called in the morning around 2:30 am I spoke to thobile that lady is very rude,I will use Telkom because of her.

0
Replies (2)
Vodacom
Vodacom's reply02 Mar 2019, 11:22
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TM
Thendo M's update02 Mar 2019, 11:28
Reviewer Update
Your reply is irrelevant to my problem that's how you takes customers,you take them for granted, you don't even make effort to reply