OB
OARABILE B
1 reviews | Active since Jun 2017
19 Apr 2021, 15:16
UNPROFESSIONAL CONDUCT
I had a contract with Vodacom and i requested to be converted to prepaid after paying off the contract amount of R 2187.59 on the 02 January 2021.To date the status of the account is still not updated on the credit bureau.This is so annoying.
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Vodacom's replyOfficial
19 Apr 2021, 16:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Apr 2021, 16:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team