ME
Madeleen E

1 reviews | Active since Mar 2018

24 May 2019, 10:15

Unprofessional caller for vodacom promotions.

Vodacom was phoning me about a promotion. I told the lady on the phone that I would come in store to sign rather than accepting the offer telepathically. I was still asking questions about the product but because I didn't accept it telepathically she just said "thank you" and put the phone down in my ear. Because of this I will RENEW my data contract with CELL C at a higher price, rather than entering another contract with Vodacom. She was so rude and unprofessional.

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Replies (1)
Vodacom
Vodacom's reply24 May 2019, 11:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team