ME
Madeleen E
1 reviews | Active since Mar 2018
24 May 2019, 10:15
Unprofessional caller for vodacom promotions.
Vodacom was phoning me about a promotion. I told the lady on the phone that I would come in store to sign rather than accepting the offer telepathically. I was still asking questions about the product but because I didn't accept it telepathically she just said "thank you" and put the phone down in my ear. Because of this I will RENEW my data contract with CELL C at a higher price, rather than entering another contract with Vodacom. She was so rude and unprofessional.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 May 2019, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2019, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
