KM
Katlego M
1 reviews | Active since Mar 2025
09 Sept 2025, 15:53
Unprofessional behaviour and advice, ignoring my emails and calls
The worst service I have received from Leroy Sibande on the 2nd of August 2025, he gave me an incorrect advice, he misleaded me, Till today am still waiting for the recording and refund from vodacom. The manger Fiona Ndlovu who has been promising me lies to call me till today, am tell waiting for her to return my calls, everyone in the retention centre keeps on lying that she will call me back. I need my refund ASAP
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Vodacom's replyOfficial
10 Sept 2025, 11:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Sept 2025, 11:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team