Unprofessional **** behaviour

I'm at my wit's end with Vodacom's ************ practices! Every month, I'm charged extra contract fees that we never agreed on. They debit my account whenever they feel like it, and then have the nerve to charge me even more money for "late" payments!

We had a clear agreement to debit my account on the 25th of each month, but Vodacom seems to think they're above honoring contracts. I'm fed up with their disregard for customers and their predatory billing practices.

If I could give Vodacom a 0% rating, I would!