GB
Gerrit B
1 reviews | Active since Apr 2014
07 Aug 2015, 06:44
Unprofessional behaviour
I called the customer collections dept to find out if the payment i have made yesterday at the standerd bank branch was processed, the call center agent informed me that she was going to find out if it was processed. After 5minutes of waiting when it turned 17:00 the line was dropped. It is highly unprofessional behaviour and i would like to know how this will never happen agian
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Vodacom's replyOfficial
07 Aug 2015, 12:09Hello gerritvb001,
Thank you for taking my call. We truly regret taking note of your experience.
I will make contact with you soon and will escalate this matter to the management team.
We apologise for any inconvenience caused.
Regards
Moddy K
Thank you for taking my call. We truly regret taking note of your experience.
I will make contact with you soon and will escalate this matter to the management team.
We apologise for any inconvenience caused.
Regards
Moddy K
Vodacom's reply07 Aug 2015, 12:09
Official
Hello gerritvb001,
Thank you for taking my call. We truly regret taking note of your experience.
I will make contact with you soon and will escalate this matter to the management team.
We apologise for any inconvenience caused.
Regards
Moddy K
Thank you for taking my call. We truly regret taking note of your experience.
I will make contact with you soon and will escalate this matter to the management team.
We apologise for any inconvenience caused.
Regards
Moddy K