pM
phemelo M
1 reviews | Active since Sept 2013
11 Nov 2020, 15:47
Unprofessional Behavior and lack proper controls on resolving issues
Still today my issue with vodacom is not resolve, i don't know if their system can't track progress each and every time consultant will call me explaining the very same information that irrelevant. They promise to listen to recording but till today no solutions
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Vodacom's replyOfficial
12 Nov 2020, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2020, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team