FP
Frank P

1 reviews | Active since Mar 2015

01 Apr 2018, 20:46

Unprofessional attitude

We migrated 4 numbers from contracts to prepaid. Vodacom then blocked the SIM's without any prior notice and we could not open the gates to our houses or offices. Total mess for 18 hrs and still no progress or help from Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2018, 12:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team