LT
Lindsay T
1 reviews | Active since Feb 2026
03 Feb 2026, 15:35
Unprofessional,********* and very *********** Staff..Service rendered absolutely poor.
Me being a loyal paying customer for years, with an excellent vetting score to process upgrades on all my lines, orders being cancelled consecutively due to incompetence, should this continue vodacom would loose customers, I've escalated my query, advising that im crippled after being involved in an accident Christmas, they to could not even sympathize the matter, Consultants being dishonest with regards to doing their work, its sad honestly. I would appreciate if Vodacom can advise the way forward, do I continue business with them or not?
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Replies (2)
Vodacom's replyOfficial
04 Feb 2026, 07:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2026, 07:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LT
Lindsay T's updateReviewer Update
04 Feb 2026, 16:18As mentioned in my email,the ***** alert was added by the foolish *********** agent who never contacted and claims that I failed verification, I have requested that the matter gets investigated thoroughly, I to informed agent from CEOs office that my ankle is broken was involved in a car accident, was discharged a week ago so me going to a store anytime soon is impossible.
LT
Lindsay T's update04 Feb 2026, 16:18
Reviewer Update
As mentioned in my email,the ***** alert was added by the foolish *********** agent who never contacted and claims that I failed verification, I have requested that the matter gets investigated thoroughly, I to informed agent from CEOs office that my ankle is broken was involved in a car accident, was discharged a week ago so me going to a store anytime soon is impossible.