Unprofessional and useless

It has been over 1 year that Vodacom has been in breach of contract, failed to respond and resolve my issues correctly. Cheryl Reid nor a Regional Manager can assist me. No one wants to assist me. You are in breach of my contract with you and you have failed to assist. Emails, calls and messages are continuously ignored despite the 48 hour turnaround time. You are a disgraceful network provider and employ the most useless employees at so called higher levels. I want to be reimbursed for the monies owing since last year and my contract rectified for the 3rd time in a year. This is your last chance or go more aggressive in the media. I want someone of senior management to call me and resolve the issue on the same day. I as a senior manger for a national company would never ever allow for such a minute issue to escalate for such a long period of time nor would I still allow employees to be in their positions still. Take this seriously. I'm officially done with your pathetic company.