KM
Khatija M
1 reviews | Active since Mar 2009
11 Jul 2019, 08:24
Unprofessional and rude staff
The 1 hand clearly does not know what the other is doing. We have to call daily to get our phones unblocked because of vodacom charging us for contracts we do not have. They have no proper processes or systems. Very unprofessional, uns****ed, and arrogant staff
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Vodacom's replyOfficial
11 Jul 2019, 11:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2019, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team