1 reviews | Active since Oct 2016
Unprofessional and extremely poor service
<p>Account locked, **** a cash payment at 10h35 this morning. Phoned in and the lady responded that the lines will be open anyting betwen 2-3 hours.</p> <p> </p> <p>It is now a day and i am still waiting ??????????</p> <p> </p> <p>I t is Friday and it cost me dearly not to do any business for the day.</p> <p> </p> <p>The level of service is pathetic, my opinion it is the level of competence within Vodacom.</p> <p> </p> <p>Come month end they want their money, but done expect serce from them !!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
No bladdy stars whatsoever .. Wow hats of to Vodacom !!!!!!!!!!!!!!!!!!!!! I had to phone in the next day after being without a phone close to 24 hours .. then only my line was reconnected. Counting quickly this was after about 19 calls to Vodacom speaking to different unhelpful and *********** consultants each one having their own explanation ..
This is the worse service I received in years from a service provider, really pathetic and unprofessional to say the least ...
Wish my contract will come to an end for me to go to another provider after 10 years !!!!!
No bladdy stars whatsoever .. Wow hats of to Vodacom !!!!!!!!!!!!!!!!!!!!! I had to phone in the next day after being without a phone close to 24 hours .. then only my line was reconnected. Counting quickly this was after about 19 calls to Vodacom speaking to different unhelpful and *********** consultants each one having their own explanation ..
This is the worse service I received in years from a service provider, really pathetic and unprofessional to say the least ...
Wish my contract will come to an end for me to go to another provider after 10 years !!!!!