Unprofessional and extremely poor service

<p>Good-day,</p> <p> </p> <p>Had a query with voicemail and</p> <p>I contacted the 111 customer care, which is ironic, as there was no care evident !!!!!!!</p> <p>I logged in several complaints, and only one of these was actually logged, five days on the problem has still not been resolved. I have attempted all options provided and still no solution to the voicemail.</p> <p>I have spoken to more than six or seven people, including a team-leader who have all been unprofessional, unapologetic and address you with an absolute attitude and poor tone.</p> <p>Its unfortuante, that the advertising/marketing is done on such grand scale but their service to the customer is totally opposite to this, being low grade and inadequate.</p> <p> </p> <p> </p>