nM
nombuyiselo M

1 reviews | Active since May 2015

02 Jun 2020, 15:50

Unprofessional and confused consultants

I have unresolved query from 22 May 2020. I have been talking to different consultants. First it difficult to get through due to covid-19 i guess, but you get different people employed by same company giving you different advises what do you call that, I am disappointed in your service

0
Replies (2)
Vodacom
Vodacom's reply03 Jun 2020, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
nM
nombuyiselo M's update04 Jun 2020, 09:34
Reviewer Update
Still waiting to be contacted,
You have very unhappy clients and you don't care.