Unprofessional and a complete *******!

I am so happy to be slowly getting rid of my accounts at Vodacom. I went into one of the stores in September of this year to cancel my contracts. Was told what I needed to fill in and send to the given email address. After no response I kept trying to get hold of the person and kept re-emailing. Two months later I get an email to say that they no longer cancel contract and I must please call a number. Yes, well done Vodacom... not one email address anywhere. Lets make it really difficult for people to leave you. I have finally spoken to an agent now, however even though I am cancelling today I am still liable for the entire month at the end of November! Yes... that how you are now making your money by riping people off!!