Unprofessional accounts division

<p>I've changed my bank account about 3 months ago.</p> <p>I've call in multiple times and was told that my account was changed. In November they took from the wrong account again. </p> <p>I then wrote on hellopeter and someone called me and apologised . He took the new details. And verified that it is now changed. Now in January they took money off the old account again!</p> <p>Only 1 word to describe vodacoms service.</p> <p>Pathetic!</p> <p>Everytime they take off the old account they charge me bank charges .</p> <p>Fix this ******* and refund me for my bank charges.</p>