NC
Nita C
1 reviews | Active since Feb 2019
10 Nov 2020, 11:35
Unprofessional
Vodacom being a valued customer for so many years you guys have let me down. Your customer service is so unprofessional and cant even understand English properly. They cut the call on me so many times due to the couldn't resolve the issue they made. I'd never want any other service with you guys ever.
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Replies (2)
Vodacom's replyOfficial
10 Nov 2020, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NC
Nita C's updateReviewer Update
02 Dec 2020, 08:25Yes they did call me..but I'm still awaiting results on my issues...as I said very unprofessional
NC
Nita C's update02 Dec 2020, 08:25
Reviewer Update
Yes they did call me..but I'm still awaiting results on my issues...as I said very unprofessional