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dT
debbie T

1 reviews | Active since Mar 2017

24 Jul 2025, 09:37

Unprofessional

Very quick to disconnect my service after you'll didn't debit but my services are not reinstated 2 days after paying the full overdue

Please reinstate my services. I'm paying but you're not providing me with the service that's against customer protection acf

0
Replies (3)
Vodacom
Vodacom's reply24 Jul 2025, 10:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply24 Jul 2025, 12:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
dT
debbie T's update24 Jul 2025, 15:29
Reviewer Update
Thank you Ashley you were a great help. First person I've spoken to at Vodacom that assisted me. I really appreciate your professionalism and support. 10/10