Unprofessional

Item: Vodacom
Rating: 1
Author: Refiloe M

I have since logged a review about vodacom on the 16th april and I was told to expect a consultant to call me. To date, I still have not received any call from vodacom. This proves that vodacom does not take customers serious

Helpful (0)

Replies (2)

Vodacom's replyOfficial

25 Apr 2018, 16:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply25 Apr 2018, 16:50

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Refiloe M's updateReviewer Update

25 Apr 2018, 18:29

So since this is an automated reply from vodacom, the same one I received 9 days ago when I wrote my review. Does this mean I should just expect the same results?

Refiloe M's update25 Apr 2018, 18:29

Reviewer Update

So since this is an automated reply from vodacom, the same one I received 9 days ago when I wrote my review. Does this mean I should just expect the same results?