Unprofessional!

Vodacom Shop Cape Gate has the worst service ever! Super unprofessional, extremely ****y to myself and other customers. Can't answer basic questions. Even the manager can't read Vodacom statements. They swear infront of customers about other customers. I am also in retail, so I understand difficult customers. There is however a way of dealing with situations without making it worse. The staff however does not how to do that. They do know how to make things worse. I got horrible service at MTN and changed to Vodacom. I was at the Pick & Pay hypermarket Brackenfell branch and got really good service. Unfortunately today I was at Cape Gate and made a horrible decision to quickly go the that branch. Seeing as Vodacom does not know how to properly train their staff in customer care service, I think it is time for me to change to just another network.