JK
Johan K

1 reviews | Active since Oct 2016

28 Oct 2016, 13:24

Unprofessional

<p>I have been sended back and fourth. Im struggling for the last day to make a outstanding payment that was listed at the ITC departments for an amount of R104! that i have never been contacted for or notified.The amount is outstanding from February 2016. Call centre can't help, store can't help! The amount in time and call time is much more than the R104 that is outstanding! Im very glad im not with vodacom any more. Worst service provider ever! Im listed at ITC now and will take up to six months to clear my name for R104. Come on Vodacom!!!!!!!!!!!useless</p>

0
Replies (1)
Vodacom
Vodacom's reply28 Oct 2016, 15:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team