RE
Rehana E
1 reviews | Active since Nov 2018
11 Apr 2024, 14:19
Unproductive contact cycle
Please call me regarding a major error in my account.
Customer care email sends me to Tobi and Tobi sends me to an agent and the agent sends me to customer care email and I continue in this unproductive cycle.
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Vodacom's replyOfficial
12 Apr 2024, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2024, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team