Unpleasant Experience - Elite Mobile and Vodacom

Very disappointed in Vodacom and Elite Mobile. I been making use of Vodacom for some years now. Thought this was the best network for me, wrong choice! In short Elite Moble called me with a deal ( laptop, Router and Gigs) per month. After all the time wasted via telle phonic it was approved. A few days passed and i recieved a mail that said they need the following required documentation ( Prove of residence ect.) The documents was mailed to Elite Mobile. After a few days passed again, i mailed and called again. Only to discover i was declined?? Could both Vodacom and Elite Moblile have the decency to contact me and explain why! Why only now by you? The worst part Vodacom, how many do i spend per month on Data and airtime and you are seriously worried about the pathetic low amount i needed to pay on the contract! Disgusted, pathetic (Their are no word for you) I guess you are proud of losing long year customers. It always amaze me how the service is when you present a contract and go downhill from there. Be assured this was the last dealing with you or any undersigned. Don't bother replying, i will not fall for your public pleasing respond.