VN
Verownica N

1 reviews | Active since Jun 2020

10 Feb 2021, 20:56

Unpleasant experience at Vodacom repairs Vanderbijlpark

Took my phone to Vodacom repairs on the 25th of January and they advised that it would be ready between 7-9 business days. Today is the 10th of February and they still have my phone and have not communicated what is causing the delay. This is the worst experience and I don't think, I will ever trust them or take any device to them in the future.

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Replies (1)
Vodacom
Vodacom's reply11 Feb 2021, 07:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team