1 reviews | Active since Feb 2016
Unpleasant & Discriminated
<p>Good Day, </p> <p>I was accompanying my mom, as she was due for an upgrade at Vodacom. Upon our arrival, all the consultants were busy, so we were requested to take a seat and wait for the next available consultant. As we were waiting, a couple walked in after us. The next availbale consulant assited the couple, when we arrived first long before they did. My mother felt discriminated against racially and she was fuming with anger, to the point where she wanted to cancel her contract. </p> <p>I am not pleased with the way the issue was handled, some of the consultants seemed to have a good laugh about it, and there was nothing amusing about the situation, it was rather horrific and appalling. Thinking about what happend actually makes me angry. I was actually considering to port my number to Vodacom, but after the treatment we received, I wouldnt dare. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
