DM
Dineo M
1 reviews | Active since Nov 2020
01 May 2021, 07:51
Unpleasant Customer Service
I called in this morning to the Vodacom's call centre and spoke to a consultant called Prince who was rather rude in the manner he addressed me. He was addressing me in Zulu and I advised him that I do not understand Zulu and he went on to say but you Tswana you should be able to understand. Didn't even help me with my query. Not pleasant at all.
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Vodacom's replyOfficial
01 May 2021, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team