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Bolletjie B
1 reviews | Active since Nov 2021
16 Nov 2021, 09:20
Unpaid Reminders/Calls after account was already settled.
Morning
Today I decided to take this a stepp further.
Vodacom has send me a statement 3 October 2021, balance (R0.72) that they owe me. But still they call me, my mother, email unpaid letters daily. And every day I have to tell the whole story over and over again. All they have to do is take time to go look into their system and see that the R235.08 they say I owe them was paid ***1 R235.80 Can Vodacom just stop calling me.
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Replies (1)Vodacom's replyOfficial
16 Nov 2021, 11:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Nov 2021, 11:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
