SM
Sechaba M
1 reviews | Active since Feb 2013
31 Jul 2019, 13:04
UNPAID DEBIT ORDER RIPOFF
Vodacom is the worst service provider!!!! I have asked them to change my banking details and received confirmation of the email receipt, but they keep on debiting the old account and charge me R100 for a returned debit order!!!! Their *********** call centre agents are as useless as the Company its self. I am still waiting for the Agent I spoke too to call me back. I WILL NOT BE CHARGED FRO YOUR INCOMPETENCE!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
31 Jul 2019, 14:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2019, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Aug 2019, 16:28 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. As per discussion, we have advised accordingly. Regards Consumer Website Team
Vodacom's reply01 Aug 2019, 16:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. As per discussion, we have advised accordingly. Regards Consumer Website Team