1 reviews | Active since Jun 2010
Unorthodox Vodacom Sales methods
So Vodacom calls and offers me an upgrade 3 months before my contract ends and at a total package deal of R986 BUT bill me R1400 . I lodged a query and was told that I still had to pay the last 3 installments of the present contract. Had I known that, I would of waited the three months. I was not happy and requested that it gets escalated and the next thing I get is a message saying the query is closed after I asked on "chat line" when will I get a response!! Not only have I now got a double handset payment, my contract still ends in 27months time!!
To VODACOM, you offered R986 but billing R1400 without notification, please correct this or have your phone back and revise on due date (August) And do not insult me by getting a call centre person calling me, get somone with authority To EVERYONE ELSE........BEWARE OF VODACOM SLY OPERATORS
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
