CB
Charney B
1 reviews | Active since Aug 2015
07 Aug 2015, 13:57
Unnecessary financial problems
I am very disappointed in Vodacom.<br> <br> On 27.07.2015 I have upgraded my Vodacom contract, waited 8 days for my new phone. On 05.08.2015 I finally received my phone, but received two phones? Then I called Vodacom customer care and Vodacom sales to find out why did I receive two cell phones instead of one phone. Vodacom states its \My upgrade phone plus a free prepaid one"both sales and customer care said that exact words. Then I thought that's great"
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Vodacom's replyOfficial
09 Aug 2015, 10:21Hello charneydb,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply09 Aug 2015, 10:21
Official
Hello charneydb,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,