Unnecessary Charges ****** money!!

I lost my job in un for seen circumstances I have had my Vodacom account for 4 years and in Aug 2017 I was unemployed so my debit order wasn't always honoured but it was paid in cash every time shortly after each bounce, however Vodacom would without fail charge me R100 for each bounced Debit!!?? I've been struggling to get the account paid and then I get these extra charges added on by Vodacom it's not like they will pay their account holders R100 as a thank you for paying early!! In December they have the audacity to send the Debit order 2 weeks before the agreed debit order date way before payday and then charge you for a bounced debit order BEFORE PAY DAY!!! I'm extremely unhappy and I feel that while I'm drowning due to being unemployed Vodacom has their foot firmly on my neck under water!! I will never support Vodacom again an I will make sure to share my experience far and wide!!