kS
khomotso S

1 reviews | Active since Oct 2016

20 Jan 2022, 13:22

Unnecessary charges by vodacom

Recently took 2 contracts with vodacom, when I receive calls they are all unknown, called the call centre and I am told I must pay R100 per number(R200.00) in order to know who is calling me. I have never heard of this mediocre in my life, in addition to my contractual amount I must pay R20.00 extra every month to know who is calling me. I was thinking of taking other contracts for my kids but I will not.

This is a pure **** reaping people off their hard earned money, why should I be paying to know who is calling me.

Absolute poor service by vodacom

0
Replies (1)
Vodacom
Vodacom's reply20 Jan 2022, 13:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team