kS
khomotso S
1 reviews | Active since Oct 2016
20 Jan 2022, 13:22
Unnecessary charges by vodacom
Recently took 2 contracts with vodacom, when I receive calls they are all unknown, called the call centre and I am told I must pay R100 per number(R200.00) in order to know who is calling me. I have never heard of this mediocre in my life, in addition to my contractual amount I must pay R20.00 extra every month to know who is calling me. I was thinking of taking other contracts for my kids but I will not.
This is a pure **** reaping people off their hard earned money, why should I be paying to know who is calling me.
Absolute poor service by vodacom
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Replies (1)Vodacom's replyOfficial
20 Jan 2022, 13:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2022, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
