kM
karabo M
1 reviews | Active since Feb 2024
01 May 2026, 00:44
Unnecessarily putting you in arrears!
Vodacom is the worst!!!! I regret to have taken contract with them. I have called in January when switching banks and I have requested they change my debit date and they have been debiting okay, till now that my contract is ending they changed it without my concern. Now, I need to keep the funds I owe them till the 4th of May whereas I have requested they debit every last day of the month!I am so ****ed!….
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Replies (1)Vodacom's replyOfficial
01 May 2026, 07:55Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply01 May 2026, 07:55
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
