kM
karabo M

1 reviews | Active since Feb 2024

01 May 2026, 00:44

Unnecessarily putting you in arrears!

Vodacom is the worst!!!! I regret to have taken contract with them. I have called in January when switching banks and I have requested they change my debit date and they have been debiting okay, till now that my contract is ending they changed it without my concern. Now, I need to keep the funds I owe them till the 4th of May whereas I have requested they debit every last day of the month!I am so ****ed!….

0
Replies (1)
Vodacom
Vodacom's reply01 May 2026, 07:55
Official
Dear Customer,
Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team