BV
Bernie V

1 reviews | Active since Mar 2009

26 Sept 2019, 12:04

Unnaproved content services, easy to start difficult to be reimbursed

Charges are being taken off my account without my permission. Easy for Vodacom to take the cash but very difficult to get detail information..

0
Replies (2)
Vodacom
Vodacom's reply26 Sept 2019, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply11 Oct 2019, 15:10
Official
Dear Customer 

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.