Unlocking my line

From the 6th of August 2015, I have been struggling with the same query and have not received resolution to this day a week after I started this process.<br> <br> Spoke to 6 of your agents to this point and none can seem to assist me, I believe the matter is now referred to one of the Managers Nombeko and I awaiting her call.<br> <br> I have been told to make payments, which I made. After making those payments I was asked to make additional payments. Each day from the 6th of August 2015 I have been making calls and visisting Vodacom stores however to this day I'm getting requests to make additional payment.<br> <br> If this is a joke you really got me good.