1 reviews | Active since Mar 2014
Unlock my f****** line NOW
My line was locked due to my preset (by vodacom) credit limit being reached. I was then told to pay half of the current usage in order for my line to be unlocked. On 19/09/2015 I paid the FULL amount i.e. R4204.28. I have sent the proof of payment twice, one on Sunday and one this morning at 5:59am. I am fedup of phoning your call centre to get this sorted. I have phoned through a total of NINETEEN times with no result. I even know that *** song you play in my ear off by heart. Vodacom WILL be held responsible should anything happen to me and I am not able to use my phone.<br> <br> I would be embarrased and ashamed if this were my call centre (and yes, I do work in a call centre).<br> <br> Now sort out my line please!
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Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
