********ly taking money

After phoning three times last month to confirm that my contract was canceled as of the 2nd and no debit order will be deducted from my account. No support when the debit order was deducted. After phoning AGAIN. I was told my contract was STIL nou canceled. The agent that assisted me then said I have to hold for what was 20 minutes for a "refund" agent only for this guy to drop the phone in my ear!!!

Vodacom! Please give me back what you have ********ly taken from me