********ly Subscription Charges

I have recently became aware of subscription charges on my account from:

p-squarem-games-c-01 AirG Gold

I never subscribed to these services and this has been charged to my account for the last couple of months for Sqaurem Games and for more that a year for AirG Gold.

I requested from the consultant I talked to proof of subscription, but I was told this is an private service. However when I went into Vodacom Live (which I NEVER use) I saw that there was daily purchases made from my account which I definitely didnt do.

I demand that vodacom provide me with the proof of subscription to these services (which the consultant cancelled today). If not, the amounts charged should be remunerated from their side. This is absolutely unacceptable.

I have been a vodacom client for many years and I know I should check my itemized billing more carefully, but why should the onus rest on the client to double check everything they are being charged for?! If this is not attended to, this is typically cases that make clients seek other services providers.

I hope to hear from a Vodacom representative soon.

Regards Rikus