IM
Ikgopoleng M

1 reviews | Active since Feb 2015

03 Feb 2015, 13:44

******** subscription to wasp hugemob

I have received an sms a while back and ignored it. it was a subscription to hugemob. over the past weeks my airtym keeps disappearing though I would spend two days without making calls and my phone is a blackberry so internet is via BIS. This wasp hugemob automatically subscribes people by just sending them sms. how can the service provider just allow such without the customers consent.

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2015, 15:10
Official
Hello babadamans,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team