1 reviews | Active since Dec 2012
******** Price Increase
This vodacom contract was obtained from Nashua Mobile as a result of an upgrade over the telephone. Contract is a flexi 100 with nokia lumia 630. The main reason i took this contract was that it was R100 per month and not a <br> Cent higher. Note that the contract paper work was not sent to me and that the clause for price increase or any of the clauses was not disclosed to me. This whole agreement was over the phone. Now that nashua mobile closed down this contract moved to vodacom. Now vodacom sends an sms stating there is a price increase of R10 without any increase of benefits. This is not acceptable and a breach of the consumer protection act.<br> I want 1 of 2 things. 1. You keep my premium to the agreed amount of R100 pm OR you allow me to cancel my contract. Should you not satisfy my needs or adhere to the consumer protection act i will be forced to take legal action together with a few other people who are affected by this increase. Angry Customer.
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Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
