1 reviews | Active since Oct 2016
******** pay per day services added to account
<p>Vodacom...are you aware that you are contravening a variety of laws by ********ly activating AIrG Gold pay-per-day service on your subscribers accounts? From complaints on internet chat sites since as far back as 2010 I see my rant is not new, and yet you continue to flagrantly ignore the complaints of your consumers, not to mention the law, by activating these services without permission. </p> <p> </p> <p>Let me be clear...my Vodafone Live App is disabled on my phone, so there is no way I would have decided to subscribe to the AirG pay-per-day service, especially at 22:00 last night. I followed the link to cancel the service but I would not be surprised if I somehow still get subscribed again! as I never subscribed to it in the first place. </p> <p> </p> <p>It is shocking that a company would attempt to make a few extra bucks before someone realizes that there are services on their account that they never actually subscribed to.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
