1 reviews | Active since Jun 2010
******** & ********** BILLING from OPERA TELECOM
On receiving my unusually high Vodacom bill this month I found a billing from Content Services to the amount of 175.84. I queried this with Vodacom and they informed me that Opera Telecom have been billing me for games, as far back as March! There are games that have been billed at R15 per day as well as R7 per day! I neither agreed, subscribed or allowed ANY subscription services on to my cellphone account, the billings have been ********** and ********.
On informing Vodacom of these ******** billings they have unsubscribed me from the following: JAMMITUP service CityGames service Click-Prizes service (NONE of which was subscribed to!!!)
I already have an amount due of over R270 this month for these services which I DID NOT SUBSCRIBE TO!
I am absolutely livid that this theft has occurred, I expect a full refund from this company and a full investigation into resolving this matter. Vodacom has said that they cannot refund me and I have to deal directly with the company that has been billing me - Vodacom needs to STOP THIS THEFT!! How many other people are being ****med like this??!!
Vodacom reference: ref: A2-AVMX-4WAUR
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
