******** disconnection

Just some feedback: THEIR REF: EC-0XSE-2DSB11. Still waiting for the legal dept to contact me since 30 Dec.<br> The poor consultant from our local Voda shop was apparently dismissed due to lack of training bad impression on the owner herself who assisted in this matter - she should loose her agency!!,meanwhile I still cannot use my phone - blocked.<br> All docs prove that we are the legal owners of the business - their statements states our business name. Vodacom Dr order coming off our bank account but as claimed by them we are not the legal owner this has been happening for the past 10 years and we were not informed that Vodacom had taken over Nashua Mobile contracts. ALL copies of documents were given to the Vodashop before they upgraded the new phone.A copy of transfer of ownership was handed into the local Vodashop with copies of id etc aprox 7 years ago and they did not update their system. The previous owner lives in Australia I have tried contacting him with no luck. What is the way forward here??Amazing how Vodacom top the list of unhappy customers there should be penalties put in place for companies like this!!!