MT
Manie T

1 reviews | Active since Jan 2018

01 Feb 2018, 16:55

******** DEDUCTIONS

VADACOM DIRECT!!!!!!!!!!!!!!!!!!!!!!!!BE CAREFUL. DO NOT MAKE USE OF THEM AT ALL. THESE ARE THE GUYS THAT CALL YOU TO INFORM YOU THAT YOUR CONTRACT IS ABOUT TO EXPIRE AND OFFER YOU A NEW PACKAGE. WE GOT A CALL IN DESEMBER AND AGREED TO GET A NEW HANDSET AND RENEW THE CONTRACT. THEY SAID THAT THERE WILL NOT BE A HUGE DIFFERENCE IN THE MONTHLY PAYMENT. THE VERY SAME DAY THAT THE COST FOR THE NEW CONTRACT WENT OF BY DEBIT ORDER THE FOLLOWING WAS ALSO DEDUCTED. NEVER HEARD ABOUT THEM BEFORE. HOTSPOT TEREM, EMAIL,RESCUEBOX,SOSSQUAD,MAG ZONE, VODACOM CLAIMS THAT THEY KNOW NOTHING ABOUT THIS, FUNNY THAT EVERYTHING WENT OF THE SAME DAY AS VODACOM AND THIS STARTED THE SAME TIME THEY SOLD US THE NEW CONTRACT OVER THE PHONE. PLEASE STAY AWAY FROM TELEPHONE MARKETING. ********** ********** ********** ********** 11111

0
Replies (1)
Vodacom
Vodacom's reply02 Feb 2018, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team