******** deductions

For the past 3 months I have had deductions that were listed as CONTENT SERVICES ( no other details). When I queried this, I was told it was subscriptions to Basebone (I HAVE NEVER HEARD OF THIS COMPANY!) How can Vodacom just charge you for amounts that were not authorized by you, without getting your permission! Can any company request Vodacom to charge you extra every month?!? Surely Vodacom could send an sms to their customer, asking if this is acceptable. I'm shocked that Vodacom just goes ahead and charges their customers, this is TOTALLY unacceptable from a top cell phone company!!! I would like a refund of the amounts I've paid since August, otherwise I will go to the Consumer Council. I need an urgent response from Vodacom, I have been a loyal customer for 30 years!