KT
K T

1 reviews | Active since Jun 2010

29 May 2019, 10:23

******** deduction of money

Another R270 disappearing into thin air (no wait, sorry, for Content - Vodafone Live, whatever that may be). Every now and again my airtime starts disappearing. I have now learnt to send an sms (which I have to pay for) to stop whatever **** Vodacom has decided I want to subscribe to, but lo and behold, not 100 years later, there the airtime goes again. Please refund all and any moneys that have to date been deducted from my account for this...service? content? whatever it is, I don't even know!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply29 May 2019, 11:51
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team