******** debits and NO feedback

The title of this box is describe your experience but all i had is headache and lies from vodacom.

I recently took out my second vodacom contract with you and all I have experienced are lies and deceit from the vodacom agents as to my billing. With both my vodacom contracts I was told that if I app**** online, that I would get FREE sim and connection fee at the value of R202. On both contracts I have been charged for that at R97 each. This is unacceptable. I have logged several complaints and service requests, yet I haven't received any feedback. When you debited my latest contract, I was not informed that you would debit my account as if I had been told I would have made sure there were funds in my account and there was not. I was also promised next day delivery which also did not happen. I had to wait between one to two weeks. I do not appreciate the lies I have been fed by your sales team. I also was charged R75 from fnb as their was no funds in my account and now the balance in my account is -R282. This is not acceptable at all. I would like you to refund me that amount, as well as my previous contract where you debited me R97. Please find the attached document where you would see the latest debit of R207 as well as fnb charges of R75. The latest one is a debit order of R804 and my contract is only R198.50 this is not right. The latest debit order of R804 was this morning. May someone please contact me back with a answer not questions