SG
Sipho G
1 reviews | Active since Mar 2020
12 Jan 2022, 14:23
******** debits
Vodacom has been debiting my account for over a year and I cancelled my account with them about 2 years ago. Till to date nothing resolved and money is still being deducted from my account. I can't reverse anymore because I incur the bank charges all the time . I'd like Vodacom to give me my full refund. I've supp**** all the proof of debits via email but still no result
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Vodacom's replyOfficial
12 Jan 2022, 14:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Jan 2022, 14:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team